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Our aim is at all times to provide you with an excellent service. However, there may be occasions when our service falls short of your expectations.

If you are unhappy with our service please write to the following address: Compliance Department, Get Medical Plans Ltd, 2nd Floor Charles House, 108 - 110 Finchley Road, London, NW3 5JJ, or by telephone on (020) 7472 5533 or by email to marc@getmedicalplans.co.uk.

For further information please refer to The Financial Ombudsman Service at Financial Ombudsman Service, Exchange Tower, Harbour Exchange Square, London, E14 9SR; Telephone: 0800 023 4567 or 0300 123 9123; Email: complaint.info@financial-ombudsman.org.uk; or Website www.financial-ombudsman.org.uk.